Applying Analytic Network Process in Logistics Service Provider Selection - A Case Study of the Industry Investing in Southeast Asia

Taiwan’s manufacturing capability is always the most internationally competitive. However, in recent years, because of the high labor and land costs in Taiwan, Taiwanese enterprises have been forced to move overseas such as Southeast Asia. When the Taiwanese enterprises invest in Southeast Asia, how to select an appropriate logistics service provider becomes a very important issue. Combining the Delphi method and analytical network process (ANP), a decision-making method was developed in this paper to help the electronic companies that need to evaluate and select the logistics service provider type. Results of this research showed the best logistics service type for electronic companies is the international logistics service provider type. In conclusion, this research proposed not only a solution for solving the interdependent logistics service provider selection problem, but also a useful reference in logistics service provider selection for electronic companies which plan to invest in Southeast Asia.